Scott Quilter

Scott Quilter

Principal Consultant

In the dynamic sphere of hybrid work environments, Microsoft Teams has emerged as a pivotal element in Microsoft's product suite, continually evolving to meet the demands of a global workforce and I have observed firsthand the transformative impact of Teams Premium and Copilot in Teams on organisational productivity and collaboration.

These enhancements are not just about keeping pace with technology; they are about redefining how we work, collaborate, and achieve outcomes in a digital-first world. While Copilot offers much more than just enhanced productivity in Teams, I have had people ask "What does Copilot in Teams do that Teams Premium doesn't already?", so thought I would break it down for you. 

Microsoft Teams Premium: Elevating Meetings with AI

Teams Premium, an advanced addition to the Microsoft Teams ecosystem, harnesses artificial intelligence to offer a personalised, efficient, and secure meeting experience. This premium version is adept at transforming meetings into highly productive sessions, ensuring that participants focus on discussions rather than the logistics of note-taking and task assignments.

  • AI-Powered Meeting Recaps: Imagine exiting a meeting with a comprehensive summary already prepared for you. Teams Premium achieves this through its "Intelligence Recap" feature, utilising GPT's AI technology to generate detailed notes and action items, freeing participants from the burden of manual note-taking.
  • Customised Meeting Environments: Beyond efficiency, Teams Premium allows organisations to personalise meetings with custom themes and backgrounds, reflecting their brand identity and creating a more engaging and professional meeting atmosphere.
  • Enhanced Security Features: With advanced protection measures, watermarking, and end-to-end encryption options, Teams Premium ensures that meetings and shared data remain secure, addressing the critical need for privacy and data protection in today’s digital workspace.

Copilot in Teams: A New Dimension of Meeting Intelligence

While Teams Premium focuses on enhancing meeting efficiency and security, Copilot in Teams introduces an innovative layer of intelligence to the meeting experience. Copilot extends the capabilities of meeting recaps by not only summarising discussions but also analysing them to suggest actionable insights and recommendations.

  • Proactive Action Suggestions: Copilot distinguishes itself by delving deeper into the context of meetings, offering recommendations and actions based on the discussed content. This feature is particularly beneficial for ensuring that meetings lead to concrete outcomes and follow-ups.
  • Enhanced Sales Call Support: In the realm of sales, Copilot excels by summarising calls and capturing critical questions and discussions about product features, benefits, and pricing. This ensures that sales teams have immediate access to crucial information, enhancing their preparedness and responsiveness.

Pricing Considerations

The distinction between Teams Premium and Copilot also extends to their pricing models. Teams Premium, priced at £5.80 per user per month, offers an accessible option for enhancing meetings within the Teams platform.

In contrast, Copilot, at £24.70 per user per month, is positioned as a more comprehensive solution for organisations seeking advanced collaboration and productivity tools within the Microsoft 365 ecosystem.

Conclusion: Synergy for Superior Collaboration

The integration of Teams Premium and Copilot in Teams represents a powerful combination for elevating the efficiency and productivity of meetings. While Teams Premium focuses on streamlining meeting logistics and enhancing security, Copilot introduces a new level of intelligence by providing actionable insights and suggestions based on meeting discussions. This synergy ensures that organisations can maximise their collaborative efforts, making every meeting more effective and every decision more informed.

For businesses looking to navigate the complexities of modern work, embracing these tools can be a game-changer. At Perspicuity, we are committed to helping organisations leverage these technologies to transform their work environments, drive productivity, and achieve their strategic goals. If you’re interested in exploring how Teams Premium and Copilot can benefit your organisation, I invite you to reach out to our team for a consultation.

Originally published February 12 2024, Updated February 12, 2024

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